Purpose and scope of collection

The main data collection on www.hcmcityproperty.com includes: full name, email, phone, username, login password. This is the information that ERA needs the user to provide when registering to use the service and ERA only uses it to contact and confirm when the user registers to use the service on www.hcmcityproperty.com, ensuring the interests of User.

The users will be solely responsible for the security and storage of all activities using the service under their registered name, password and email box. In addition, the user is responsible for promptly notifying www.hcmcityproperty.com  of unauthorized use, abuse, breach of security, retention of registration names and passwords of third parties for remedial action. suitable solution.

Scope of information use

Rever.vn uses user-provided information to:
• Provide services to users.
• Send notices about information exchange activities between users and Rever.vn
• Prevent User's account destruction or fraudulent activities.
• Contact and deal with users in special cases.
• Do not use personal information of users other than for confirmation and contact purposes related to transactions at Rever.vn.
• Rever.vn is responsible for cooperating in providing User's personal information upon appropriate request from a competent state agency.

Information storage time

The user's personal data will be stored until a cancellation is requested or the user logs in and performs the cancellation. Remaining in all cases, personal information of users will be kept confidential on Rever.vn's server.

Address of the unit that collects, manages information and supports Customers

• ERA Vietnam Real Estate Joint Stock Company
• Head office:   2nd floor, Pearl Plaza Building, 561 Dien Bien Phu, Ward 25, Binh Thanh District, City. Ho Chi Minh
• Hotline:

Means and tools for Customers to access and correct their data

Customers have the right to self-check, update and adjust their personal information by logging into their account and correcting personal information or requesting ERA to do this.

Customers have the right to submit complaints about the disclosure of personal information to third parties to the Management Board of Rever.vn. When receiving these feedbacks, ERA   will confirm the information, have the responsibility to answer the reason and guide the Customer to restore and keep the information confidential.

Commitment to protecting customer's personal information

Customer's personal information on www.hcmcityproperty.com  is absolutely confidential by www.hcmcityproperty.com  in accordance with www.hcmcityproperty.com's personal information protection policy. The collection and use of information of each Customer is done only with the consent of that Customer, unless otherwise provided for by law. ERA   commits to:

• Do not use, transfer, provide or disclose to any third party the Customer's personal information without the Customer's permission or consent, unless otherwise provided by law. .
• In the event that the information server is attacked by a hacker leading to the loss of Customer's personal data, ERA   will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the Customer. goods are known.
• Absolutely secure all information of customers' online transactions including invoice information, digital accounting documents at ERA's level 1 secure data center area.